Credited after registration
Cookies Policy
This Cookies Policy explains how Luckau Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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What are cookies?
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device or browser and remember certain information. Cookies can help a website operate properly, remember preferences, improve performance and provide information about how the website is used.
In this article
Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising. These are commonly called third-party cookies. Similar technologies can include pixels, tags, software development kits, local storage and other tools that collect or store information on a device.
Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and may be removed when the session ends. Persistent cookies can remain for longer, unless they expire or you remove them. The length of time a cookie remains may vary according to its purpose and the settings applied to your browser or device.
Cookies do not usually identify you directly by name. However, information collected through cookies may be linked with information you provide when creating or using an account, contacting us, or using website services. When this occurs, the information may be treated as personal information under applicable privacy requirements.
How Luckau Casino may use cookies
Luckau Casino may use cookies and similar technologies for a range of legitimate website and business purposes. The cookies used on a particular page may depend on the features available, your choices, your device and the services provided by third parties. The main categories are described below.
Strictly necessary cookies
These cookies may be needed for core website functions. They can support page navigation, account access, secure areas, session management, fraud prevention, load balancing and the operation of forms or other essential features. Without these cookies, parts of the website may not work correctly. Because they support essential functions, they may not be available for disabling through a cookie preference tool, although you can usually control cookies through your browser settings.
Functional and preference cookies
Functional cookies may remember choices you make, such as language, region, display settings or other preferences. They can help provide a more convenient and consistent experience when you return to the website. If these cookies are disabled, you may need to repeat certain choices, and some optional features may not operate as intended.
Analytics and performance cookies
Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how long pages are viewed, whether links or features are used, and whether technical errors occur. This information may be used in aggregated or otherwise controlled form to monitor performance, identify problems, improve content and make the website easier to use. Analytics information is not intended to determine whether you should gamble or to replace responsible gambling safeguards.
Security and prevention technologies
Cookies and related tools may assist with protecting the website, accounts and users. They may help detect unusual activity, prevent automated misuse, support authentication, identify suspected fraud and maintain the integrity of website services. Information collected for these purposes may be retained or reviewed where reasonably necessary to protect the website, comply with legal obligations or manage security risks.
Advertising and marketing technologies
Where used, marketing cookies or similar technologies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show information that may be more relevant to your interests. These technologies may be provided by third parties and may collect information about your browser, device, visit or interaction with content across websites or services. You may be able to refuse or withdraw consent for optional marketing technologies through the available controls or your browser settings.
Third-party services and information
Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies on our behalf, or may collect information under their own privacy terms. Examples of supported functions may include website analytics, security services, embedded content, payment-related features, customer support tools and advertising measurement. The availability and identity of these providers may change as website services develop.
Third-party services may process information in Australia or in other countries. Where information is handled by a provider, that provider may have its own policies about retention, access, security and international transfers. We encourage you to review the relevant third-party privacy information where it is made available. Luckau Casino does not control the cookie practices of websites or services that are not operated by us.
A link, feature or advertisement supplied by another organisation does not necessarily mean that Luckau Casino endorses that organisation or accepts responsibility for its privacy practices. If you leave our website or interact with an external service, the terms and privacy information of that service may apply.
Information that may be collected
- The type of device, operating system and browser used to access the website.
- Approximate location or region inferred from technical information, where permitted.
- IP address, device identifiers or similar technical information.
- Pages viewed, links selected, features used and the date or time of activity.
- Information about website performance, errors and security events.
- Cookie preferences and consent choices.
- Information connected with an account or session where necessary to provide a requested service.
The information collected through cookies may be combined with other information where this is necessary for the purposes described in this policy, our Privacy Policy, security operations, legal compliance or the provision of requested services. We aim to use information appropriately and only for purposes that are reasonably connected with website operation, improvement, security or communication.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories according to your preferences. Strictly necessary cookies may continue to operate because they support essential website functions. Your choices may be stored so that they can be remembered when you return.
You can also manage cookies through the settings of your internet browser or device. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is stored. The exact process depends on the browser and device you use. Instructions are generally available through the browser's help or privacy settings.
- Open your browser or device privacy settings.
- Review the available controls for cookies, site data or tracking technologies.
- Choose whether to allow, block or delete cookies, either generally or for selected websites.
- Close and reopen your browser if required for the changes to take effect.
- Review your settings periodically, particularly after updating your browser or device.
If you block or delete cookies, some features may be unavailable or may not function correctly. You may be signed out of an account, lose saved preferences, need to repeat consent choices or experience reduced website performance. Blocking cookies may not prevent all forms of technical information collection, because some services use other technologies or rely on information required for secure operation.
If you use more than one browser or device, your cookie preferences may need to be set separately on each one. Cookies stored on a shared device may also be accessible to other people who use that device. You should use appropriate device security and sign out of account areas when you finish using a shared or public device.
Privacy, retention and policy updates
Cookie information may be handled in accordance with our Privacy Policy. The Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected, as well as the choices and rights that may be available to you under applicable requirements. If there is a difference between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy may provide the more complete explanation.
The period for which cookie information is retained depends on the type of cookie, the reason it was collected, security and operational requirements, and any applicable legal or regulatory obligations. We may review or remove information when it is no longer reasonably needed for the purpose for which it was collected, subject to lawful retention requirements.
We may change this Cookies Policy when our website, technologies, service providers or legal obligations change. An updated version may be published on this page. You should review the policy from time to time so that you understand how cookies and similar technologies may be used. If a material change requires a new consent choice, the relevant notice or preference tool may be shown again.
If you have a question about cookies, privacy or the use of information on the website, please use the contact or support options made available on the website. Do not include unnecessary sensitive information in a general enquiry. For account or security matters, follow the verification instructions provided by Luckau Casino.
